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Common problems for Battery
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HP Recommended

I bought HP Envy x360 2in1 Laptop 15-fh0333nw.

I bought monitor with docking station DELL P3225DE with power delivery by usb-c.

The laptop is not working with the monitor via usb-c and shows that no original charger is in use.

But the monitor with charger works on standard power values PD 20 V/4,5 A, 15 V/3 A, 9 V/3 A, 5 V/3 A.

How to solve the problem?

Can I disable the blockade?

2 REPLIES 2
HP Recommended

Hi @Jakub41 

 

What is the power in watts? It must be at least 65 watts.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
HP Recommended

It is 90 W.

When laptop is switch off the charging is working. When System start-up it shows that charger is not original and stop charging.

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