Laptop hardware issue

[Divyansh254]

My fan is not working please help me getting address of authentic hp service center

[Jeet_singh]

@Divyansh254,

Thank you for posting your query on HP Support Community,

What exactly seems to be an issue with the computer? Are you getting any error message.

Does the computer shuts down or freeze due to overheating?

Have you tried running any test on the computer from F2?

This could possibly result in a hardware failure, however, I would suggest you try these steps here before confirming this to be a hardware failure.

Let's start off by updating the Bios on your computer from our HP support website, using this link. Once done, restart the computer and check if it gets fixed.

If the issue persists, I would suggest here is to run an extensive system test from F2(Please capture the failure ID for further assistance).

For more details, please go through this support document for - HP Notebook PCs - System Fan (90b, 90f) Error Message on Startup

If the test fails then this clearly indicates a possible hardware failure with the fan. 

I would recommend you contact our HP support team for further assistance. 

HP Support can be reached by clicking on the following link:  www.hp.com/contacthp

You may also try to visit this link to find the nearest Authorized service center  - Click here

Let me know if you need any assistance. I'll be more than happy to help you.

That said, If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!