Laptop heating, to the right most side and the back camera area after motherboard replacement

[ErenElriic]

Hello HP services!!

I have received my laptop 2 days ago from the service center after getting my motherboard replacement. Which was successful. But Ever since I received it, I am noticing abnormal heat to the right most section of the laptop, near the type c port. And also the same amount of heat near the camera area. I have also not been able to use any wireless services such as the WIFI, Bluetooth or Airplane mode, they are not at all available even after network rest and other steps

I have been placing it on a proper office table with no compromise to the ventilation and haven't dropped it anywhere.

Please answer my above question.

[Nal_NR]

Hi @ErenElriic,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are having issues with over heating.

Clean the vents and inspect the fans

• Dust and debris can accumulate in and around the air vents over time, obstructing the airflow and causing the fans to work harder than normal to remove the heat.
• Note:
• It is not necessary to open the computer to clean the vents.
• Turn off the computer, and then disconnect the power cord.
• Move any objects away from the computer.
• Find the vents on your laptop. They are usually underneath and on the sides of the computer.
• Note:
• Some HP laptops do not have vents. If you cannot find any vents, see Increase efficiency to reduce heat.

• Use canned air to remove the dust from the vents to improve airflow.

• Wait five to ten minutes to allow the computer to cool down.
• Reconnect the power cord, and then turn on the computer.
• Listen to the fans.
• If the fans seem to be working correctly, place the laptop on a hard, level surface, such as a desk or table, and then try to increase the efficiency of your computer to reduce heat.
• CAUTION:
• Placing the computer on a cloth surface, such as your lap, a bed, or a couch cushion, can restrict or completely block the airflow. Prolonged air restriction causes overheating and potential damage.

If a fan is making a loud growling noise or not moving, there is an issue with the fan. Go to HP Notebook PCs - Fan is noisy and spins constantly (Windows) for more information.

Click here for the remaining steps. 

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.