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‎09-03-2020 01:10 AM

HP Recommended
Product: HP Pavilion - 14-ce3037nia
Operating System: Microsoft Windows 10 (64-bit)

I bought this new pavilion laptop and noticed that it warms up on the right hand surface when in use. I am concerned.

I know that is where the processor is located but I should not be feeling the heat when my hands is on the mouse pad. 

It's a pavilion i7 and I have not used it on and graphics or gaming yet. 

 

Is this normal and what is the cause? 

 

 

1 REPLY 1

‎09-03-2020 03:25 AM

HP Recommended

Better reinstall the

1. Intel thermal framework driver.

2. Delete the cache files (%temp% , temp , perfecth) 

3. Update the drivers and firmware.

4. Disable fast windows start-up.

5. Change the ram and install 3200mhz. (Check Intel website for cpu support ram).

6. Run the "sfc /scannow).

7. Run the windows update.

8. Install the .net 4.8 and c++2019.

 

 

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