Laptop hinge points breaking.

[MikeID]

Was wondering if anyone else is seeing major issues with laptop hinge points breaking?  I am a computer tech that repairs computers.  In the last three years so I am seeing far too many hinge points breaking due to case cracking.  They changed the case a few years back and moved the through screw that goes through the bottom cover.  The through screw used to be much closer to the sides but they decided to move them way in and then cover them with that adhesive rubber strip.  This is causing stress that cracks the bottom cover screw points at the hinge.  Once that happens that hinge then starts working back and forth and tears the hinge attach points loose from the top palm rest.  This is a huge engineering flaw.  I do not even recommend that customers buy HP laptops because of this.  Hope someone from HP reads this.  

[Irfan_06]

Hi @MikeID,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the Laptop hardware and may need repair.

This issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support

[MikeID]

Hi!

Thanks for the reply.  I'm a computer tech and know how to fix the problem.  I was just sending out the message hoping that someone from HP would see it and talk to their engineers.  The design on the newer version laptops are flawed.  They moved the screw that goes through the bottom case way over too far from the hinge.  I see these same laptops with the same issue over and over, especially on the 17" models.  This case/hinge needs a better design.  They also need to loosen up the hinges slightly.  Those hinges are just too tight. 

Thanks,

Mike

[Irfan_06]

Hi @MikeID,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the laptop hardware and may need repair.

The support here is limited and this issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support