Laptop hinges broke my screen

[dmvarberg]

My laptop was about TWO WEEKS out of warranty and the hinge broke and CRACKED MY SCREEN!  This is ridiculous.  There is a design flaw with this hinge,.

[TEJ1602]

@dmvarberg, Welcome to HP Support Community!

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community. 

[dmvarberg]

I have not yet received any message.

[dmvarberg]

I still have not been contacted by anyone.

[Patty-B]

Hello dmvarberg,

Thank you for reaching out to HP.  I regret the computer hinge issue you have experienced.  In order to review your issue, please provide the following information:

- Customer Name:

- Contact Number:

- Email Address:

- Mailing Address:

- Country:

- Serial Number:

- Product Name:

- Prior Case Numbers:

- Description of issue:  Hinge issue

Kind regards,

Patty-B SoMe