• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-27-2020 06:27 AM

HP Recommended
Product: HP Omen 15
Operating System: Microsoft Windows 10 (64-bit)

I have been having heat issues since first purchasing this laptop back in October 2019, its very uncomfortable to use. 

 

Its 14 months old now and despite trying all I can think of, its still hotter than the sun. The last thing I can try is repasting the CPU. For the record, I've used throttlestop to try and keep it cool, even capped at 2.8ghz it hits 100 degrees. The only way to stop it from thermal throttling is to turn off the turbo altogether.

 

I have a 3 year warranty on this radiator, can I take it to a computer shop to get the CPU repasted without voiding it otherwise this laptop is pointless as a gaming machine?


Thanks.

1 REPLY 1

‎12-27-2020 07:23 AM

HP Recommended

Having the CPU repasted will in all likelihood void the warranty but at this point what good is the warranty doing you anyway?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.