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Message 1 of 2
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Laptop isn't getting on

HP Recommended
hp 15-ac179tx
Microsoft Windows 7 (64-bit)

Charging light is on. Battery is charging. But laptop isn't getting ON, and no light on display

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Message 2 of 2
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HP Recommended

Try a power or hard reset as instructed here. 

 

https://support.hp.com/us-en/document/c01684768

 

Pretty easy to do in your case as you have an "external" or clip in battery not internal. This is a bit of a long shot but easy and worth trying. 


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