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Royale_robin
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Message 1 of 2
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Flag Post

Laptop isn't getting on

‎12-30-2020 06:04 AM

HP Recommended
Product: hp 15-ac179tx
Operating System: Microsoft Windows 7 (64-bit)

Charging light is on. Battery is charging. But laptop isn't getting ON, and no light on display

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Huffer
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Message 2 of 2
Flag Post

‎12-30-2020 08:33 AM - edited ‎12-30-2020 08:33 AM

HP Recommended

Try a power or hard reset as instructed here. 

 

https://support.hp.com/us-en/document/c01684768

 

Pretty easy to do in your case as you have an "external" or clip in battery not internal. This is a bit of a long shot but easy and worth trying. 


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