Laptop keyboard is warped and won't lay flat

[Nicksta]

Today was the first day I began using my new X360 and after typing, I noticed that the bottom right corner was flexing as I rested my hands on it.  I thought perhaps the desk I was using was uneven, but it seems that the bottom chassis of the unit is warped and allows one edge to curl up slightly.   

I see some other references on the forum to a similar problem.  Is this a problem that requires replacing the unit or can it be repaired?

[Riddle_Decipher]

@Nicksta

Thank you for posting on the HP Support Forums, 

I understand your concern and to help you out, 

I have escalated your concern to HP's Support Team in your region to have it reviewed for available options (if any). 

You should be contacted within 4 business days (Excluding Holidays & Weekends). 

Response times may vary by region. 

Please send a Private Message, if you aren't contacted within 4-5 business days.  

Additionally, keep in mind not to publicly post personal information (such as serial numbers and case details).

And Feel free to post your query for any other assistance as well, 

It's been a pleasure interacting with you and I hope you have a good day ahead.

[RDS051471]

I have the same issue with my HP Pavilion.  I keep the lid closed as I am using 2 HP Pavilion 27xw monitors and a full size keyboard and mouse through the USB, so my laptop screen is constantly closed.    Is this caused from the battery being defective?  

[Simone78541]

Yes.

change the battery and the keyboard will lay flat again.

How old is the laptop?

[Simone78541]

It’s the battery the problem, change it  and everything will go back as when you first bought it.