Laptop losing battery and a blue screan says whea_uncorrectable_error

[kamalabd]

Hello, Hope you are doing well

I have 2 problems that encountered in the same time.

The battery started dying especially when it gets 40% or less, I can turn the laptop off with like a 38% battery and it won't turn on again unless I blug in the charger.

This problem accompanied with other problem where the laptop gives me a blue screen saying "whea_uncorrectable_error"

whenever I move it and sometimes without even moving it.

I tried the followingL

1- install new operating system

2- replacing the battery with other 3 new ones but still the same problem with the battery and the blue screen

3- Took it to Tech guy who cleaned and fixed all the hardware

4- I ran a diagnosis for every part of the hardwares and it all seems to be fine.

I went to many technicians but no one seems to know the problem.

[Huffer]

If the problem is triggered when you move the laptop it can be caused by the laptop getting flexed and causing one of the circuits to have a small break in it. When the laptop is flat the connection is complete but if you move it the motherboard flexes just a little and the circuit opens up causing a problem. Very hard and frustrating to diagnose. If we could have the full model number there might also be some other possibilities tied to specific model series. 

https://www.hp.com/us-en/shop/tech-takes/how-to-find-hp-laptop-model-number

[kamalabd]

First of all, I would like to thank you for helping

the model is: HP 15-da0091ne

sometimes it occurs when moving, some other little time without even moving

and it's not always that it gets that blue screen but some times I move it a lot but it doesn't happen

I don't know if there is a connection between that and the battery problem

[kamalabd]

also sometimes it occurs when I just blug in the charger without moving the laptop

[Huffer]

That is all consistent with the problem as I have seen it. You have to move it just right to get the error. It will get worse. I do not want to criticize or sugest anything but what usually causes this is carrying the laptop around by a corner with the screen open. I see people do this on airplanes and at coffee shops and I always cringe a bit. Modern thin and light laptops are not very robust and if you place pressure on the motherboard the little circuits can crack. 

[kamalabd]

Acctually you are right, I carry it like that alot and I never realized it would be a problem, is there a solution to that or it's just the the end of it?

[Huffer · Accepted solution]

Only solution I am sorry to say is a new motherboard. It will drive you crazy as it will be intermittent and just get more and more frequent until the laptop does not boot up at all. I would say the damage is already done. The crack seems to be somewhere in the area of the battery charging circuitry. 

[kamalabd]

That is so unfortunate, does the motherboard have to be the same model and the same specifications or it can be another?

[Huffer]

Has to be from the same model series...laptop motherboards are a unique one-off creation for the specific chassis and layout, not industry standard like a desktop.