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HP Recommended
Victus by HP 15.6 inch Gaming Laptop 15-fa0000 (599J8AV)
Microsoft Windows 11

Hello, I think this laptop was made cheap, because ever since I got it, the trackpad has been a mess. Usually, before today, if I rest my arm on the right side of my laptop, next to the trackpad, the trackpad acts as if I am holding down on something, and selects. Now, resting the arm or not, it does it. This is horrible, and I can't even do what I am supposed to do on this laptop anymore without a mouse. My warranty expired already, if you're wondering, and this is just outrageous. I paid $1,000 for this laptop just for it to be made cheaply, and now that I notice, I think where the trackpad is, the frame is kinda bent on one of the corners. I have never messed with it, and that is how it came. This is disapointing. Very, very, very disappointing.

2 REPLIES 2
HP Recommended

Hello, a correction, it's not the frame that's bent, it's the trackpad itself, which is bent down in one corner below the frame. How do I fix this??

HP Recommended

Hi @SWTSweetener,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the laptop hardware and may need repair.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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