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HP Recommended
HP ENVY x360 Convertible 13-bd0063TU
Microsoft Windows 10 (64-bit)

I bought a HP ENVY x360 Convertible 13-bd0063TU which has Thunderbolt USB Type C

There are some of the reasons I bought this PC . The main reason is when there is no power ,  I can charge my laptop through the Thunderbolt Enabled Type C port from my Power Bank( 10W ) or from my Type C Mobile Charger ( 30W ) But when I connect anyone of the both , HP System Event Utility says "For full performance , connect a higher capacity power adapter "

 

How can I charge my lap via Thunderbolt Type C . Can't I charge with 10W or 30W ones?

 

Please help me with it

3 REPLIES 3
HP Recommended

Hi,

You need a 65W USB-C adapter for the correct functioning.

Example

https://www.hp.com/us-en/shop/pdp/hp-usb-c-travel-power-adapter-65w

 

Hope it helps,

David

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Please click on accept as solution if answered your question

HP Recommended

Consider I am travelling . So while travelling I would always wished a power bank which could charge both my Smart Phone and my HP Laptop . If that's the case what can I do ? Are there power banks which deliver around 65W output ? Also, does the Thunderbolt Type C accept only 65 W input or something near 45W or 55W ? Lastly, the HP System Event Utility ignores accepting 30W or 10W charging . What if I uninstall that software HP System Event Utility? Will it work? 

 

Please answer all my questions!!!

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