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- Laptop not charging via USB Type C

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06-06-2021 01:39 AM
I bought a HP ENVY x360 Convertible 13-bd0063TU which has Thunderbolt USB Type C
There are some of the reasons I bought this PC . The main reason is when there is no power , I can charge my laptop through the Thunderbolt Enabled Type C port from my Power Bank( 10W ) or from my Type C Mobile Charger ( 30W ) But when I connect anyone of the both , HP System Event Utility says "For full performance , connect a higher capacity power adapter "
How can I charge my lap via Thunderbolt Type C . Can't I charge with 10W or 30W ones?
Please help me with it
06-06-2021 02:01 AM
Hi,
You need a 65W USB-C adapter for the correct functioning.
Example
https://www.hp.com/us-en/shop/pdp/hp-usb-c-travel-power-adapter-65w
Hope it helps,
David
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06-11-2021 12:39 AM - edited 06-11-2021 12:40 AM
Consider I am travelling . So while travelling I would always wished a power bank which could charge both my Smart Phone and my HP Laptop . If that's the case what can I do ? Are there power banks which deliver around 65W output ? Also, does the Thunderbolt Type C accept only 65 W input or something near 45W or 55W ? Lastly, the HP System Event Utility ignores accepting 30W or 10W charging . What if I uninstall that software HP System Event Utility? Will it work?
Please answer all my questions!!!
06-11-2021 08:38 AM
Hi,
Something like this should work
Hope it helps,
David