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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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‎02-17-2020 05:09 AM

HP Recommended

I am facing an issue with my HP Pavilion x360 - 14m-dh0003dx Laptop, My laptop isn't charging when connected, it's not even displaying the charging sign or charging light, few hours ago it was working but at present it isn't. I tried running battery check it says good health condition but AC adapter not connected. I even tried uninstalling and reinstalling battery driver but nothing happened. Please help asap.

1 person had the same question
1 REPLY 1

‎02-17-2020 06:41 AM

HP Recommended

Run the battery diagnostic in HP Support Assistant or one of the other ways listed here:

 

https://support.hp.com/us-en/document/c04700771

 

Post advanced results here so we can see the readout. How old is the laptop and the battery?

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