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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Laptop not turning on or charging

Create an account on the HP Community to personalize your profile and ask a question
10-26-2020 07:29 AM
My elitebook all of a sudden won’t turn on ! When you plug it in a small orange LED Illuminates (3rd from left on them bank of 4) but it won’t turn on.
if the battery is gone will it still boot up with the battery removed and plugged in ?
Any help would be greatly appreciated?
10-26-2020 09:02 AM
Yes the laptop can run with the battery removed and plugged in but a dead battery 99% of the time will not prevent the laptop from powering on with AC power. The AC adapter might be bad and not putting out sufficient power but again that is a long shot. Odds are the laptop has incurred a catastrophic failure such as a dead motherboard. Before we go there, however you want to try a hard reset and if you feel you can, go ahead and remove the battery and try running it on just AC power. You might need to reset the CMOS settings but that is not hard to do.
https://support.hp.com/us-en/document/c01684768/
10-27-2020 02:00 AM
Thank you for your response, I have tried all of the suggestions and still the computer will not boot up. I even ordered a new battery which I’m sure is a waste of time.
So on to the motherboard or what should I check next ?
Best Regards
R