Laptop not turning on

[RG2613]

My laptop is not turning on

[Kuroi_Kenshi]

Hi @RG2613,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your HP laptop not turning on. Let’s go through a few checks.

Perform a Hard Reset

• Disconnect the AC adapter from the laptop.
• Remove any connected USB devices, SD cards, or external accessories.
• If the battery is removable, remove it from the laptop.
• Press and hold the Power button for 20 seconds.
• Reconnect the AC adapter only and try turning the laptop on.

Note: This clears residual electrical charge that may prevent startup.

Check Power Adapter and Charging Indicator

• Plug the AC adapter directly into a wall outlet.
• Connect it firmly to the laptop charging port.
• Look for a charging LED indicator near the port or on the keyboard area.
• Observe whether the light turns on, blinks, or stays off.
• Try powering on the laptop again.

Note: No charging light may indicate a power adapter or power port issue.

Test With External Display Indicators

• Press the Power button once.
• Listen for fan noise or drive activity.
• Observe if keyboard lights or indicator LEDs turn on.
• Wait about 30 seconds after pressing the power button.
• Press Caps Lock to see if the LED responds.

Note: If lights respond but the screen stays black, the issue may be related to the display.

Perform a BIOS Recovery Attempt

• Turn the laptop off.
• Press and hold Windows + B on the keyboard.
• While holding the keys, press and hold the Power button for 2–3 seconds.
• Release the Power button but keep holding Windows + B for a few seconds.
• Check if the BIOS recovery screen appears.

Check Battery Condition

• Disconnect the AC adapter.
• If the battery is removable, remove it.
• Connect the AC adapter without the battery installed.
• Press the Power button to start the laptop.
• Observe if the laptop powers on normally.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,