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Laptop omen unknown chipset broken

HP Recommended
Omen 17.3”
Microsoft Windows 10 (64-bit)

image.jpg

 does anyone know what this chip component si and if it can be the reason that the laptop si completely dead? No led when plugged in the power, no boot at all. You can see the chip  is broken, I don’t even know how it happened.

the laptop simply turned off {I was not in front of it when it happened though}
thank you

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Damna I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can simply click here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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