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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Laptop on off button is not working

Create an account on the HP Community to personalize your profile and ask a question
12-13-2020 09:57 AM
The only "solution" would be to have the laptop examined to see if the button needs to be replaced or if the contacts underneath it have broken and they need to be replaced.
We are not able, or permitted, to provide any repair estimates or equipment prices.
For this information, you would need to contact an HP Repair or Service Center.
Since you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center
If that link does not provide you sufficient information, then use the main HP link:
https://support.hp.com/us-en/contact-hp?openCLC=true
I've found those links to be unreliable if you're using Win10 and the new Edge Browser; so if you are, you need to use something else, like FireFox.
Good Luck
I am a volunteer and I do not work for, nor represent, HP