Laptop over heating.

[heatingman]

Hi there.

     I have a notebook HP 15-r031sv.Few weeks ago, I placed an extra  8gb ram memory module .

     But now , my laptop is overheating ( sometimes  88 degrees Celsius with only Edge and antivirus running)  and the fan is always running at low speed. If I use third party software , fan is speeding up, but I am not sure if I have the correct settings ( temperature curve ).

    Cool Sense 1.0 was running at my system ( Windows 10 , 64 bit), but now Cool Sense 2.2  is not even getting installed. 

BIOS is updated and the fan setting is always on. I am using cooling pad and ,to be honest , the room temperature is about 30 degrees Celsius.

  So the question is: how can I control the speed fan to prevent the overheat? Is there any software, supported by HP, to control the speed fan for this old model?

Thanks in advance and sorry for my bad English.

[Nirvana_95]

Hi @heatingman 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing overheating-related issues on your system. Do not worry, we are here to fix it.

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it other than adding a memory module?

I would suggest you please follow the steps suggested in the link below and let me know the outcome of it: https://www.youtube.com/watch?v=pPCOWjM-WtQ 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello!

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Nirvana_95 · Accepted solution]

Hi @heatingman

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

Have a great day! 

Thanks! 

[heatingman]

Please accept my apologies for my very late reply.

Unfortunately no one hp software is running on my laptop.From FAST analysis i saw that my HDD is running out and i it is going to die but i don't think this the problem (max HDD temperature is 41 Celsius degrees).

The problem is more general and  i have to re-install windows when i replace the HDD.

Anyway thanks for your assistance and i will let you know.

Thanks for your time.