Laptop performance is extremely slowerthen the average...

[Xaric]

Hello, i recently got this laptop from someone, and so far, it has been performing extremely low for what it is, i did some benchmarks and here are the results as below.

Yeah, it is pretty bad, I installed the latest drivers, "official" hp drivers, I used DDU, and nothing.

I am also on the latest windows update.

I would like some help on what to do next please!

[pepe999]

Hi,

That laptop has a decent specs. Quad Haswell and a GTX960M is still a decent computer in this day and age. However, it didn't come with Windows 10 so in order to use a laptop like this is to use proprietary Intel chipset and nVidia drivers to get the best out of it. Linux Mint on a laptop like that would be a killer machine..:))

[Xaric]

: Update!

Thank You for the Suggestion, but I found something out to pinpoint or find a solution for the problem, for some reason when my laptop is not plugged in(on battery), the graphics card does get used at max power ONLY if it is not plugged in, BUT when it IS plugged in(charging)the performance literally cuts in half, I am wondering if it is a power setting that just needs to be tweaked either in the control panel or the Intel properties or maybe a chipset thing as suggested above...

either way, any more suggestions are greatly appreciated because playing this thing with a battery drains like crazy... thanks!

[pepe999]

It looks like some ACPI issues. The problem with Windows 10 is that computers pre-Windows 10 use only the Windows 10 drivers and those obviously are only for a basic usage. That's why you need the ACPI, chipset and nVidia proprietary drivers to get the best out of the computer. Get rid of the HP Support Assistant or any other bloatware and install only the necessary drivers. Worked for me on Windows 98 to 7. I'm not a Windows user anymore but every Windows I had worked well for me on any computer(mostly HP laptops). However, I have never used the stock OEM OS. Fresh install with proprietary drivers every single time. 

[Xaric]

yeah, that might be also it, I also found something out, it is not the GPU that's slowing down, it is exactly the CPU  that is slowing down. Thermals are OK but this only happens whenever it is charging, clock speeds tank to 0.78 GHz as shown.. 

but when it using the battery, it goes back to full speed, no problem..

Is there anything that I can do to try to fix this? My AC charger is a 120watts official hp product. my bios are extremely limited in what I can do, basically nothing I can do there, I'm also using a high-performance power plan and minimum/ maximum CPU to 100%,ive also fresh installed various times..

Again, thank you very much for the help!