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‎07-04-2025 12:37 AM

HP Recommended

I'm facing multiple issues with my HP laptop:

  1. The system is running very slowly overall.

  2. It shuts down automatically while working or performing any task.

  3. The mouse cursor is difficult to move it's lagging and not responding smoothly.

  4. The speaker audio is not clear; the sound breaks or is not smooth.

I’ve tried restarting and basic troubleshooting, but the issues persist.
Please suggest any steps to fix this or let me know if I need to get it checked physically.

Reply
1 REPLY 1

‎07-05-2025 09:03 AM

HP Recommended

Hi @kunal1995,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

Reply
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