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‎05-10-2025 07:00 PM

HP Recommended
Product: HP Spectre x360 16 inch 2-in-1 Laptop PC 16-f2000 (74R50AV)
Operating System: Microsoft Windows 11

Hi,

 

My spectre x360 2-in-1 16 inch laptop was damaged in a fall. The lid/screen does not close properly and the webcam no longer works. I have a month's warranty left, if that is relevant.

 

How do I get the laptop repaired in Luxembourg?

 

Many thanks for your help.

Reply
1 REPLY 1

‎05-12-2025 12:13 PM

HP Recommended

@Kolya, Welcome to the HP Support Community!

 

We're here to help you tackle that physical damage! Don't worry, we've got your back!

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential.

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. 

 

We're looking forward to helping you resolve this issue!

 

Stay tuned, and thanks for your patience!

 

Regards,

ZOEY7886
I am an HP Employee

Reply
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