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Message 1 of 2
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Laptop power failure

HP Recommended
HP Pavilion Laptop PC 15-eh0511sa
Microsoft Windows 10 (64-bit)

Laptop within warranty, but managing to register the fault with HP and getting support in return is nigh on impossible.

HP website screens non-responsive.

Also have another laptop just out of warranty and cannot get any response from HP.

Local repair centres only seem to fix printers.

Feels like I've been robbed of £1000 and as a social enterprise we cannot afford for this loss.

I need to speak to a human!

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended


Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, in order to bring your issue to the attention of an appropriate team within HP. I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.


Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

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