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- Laptop power issues?

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10-11-2023 06:17 AM
Recently my laptop and the charger had an encounter with liquid. I don’t believe the water got near the laptop but we couldn’t be sure. The laptop wont tun on, even after being charged. The only thing it will do is the charger light will blink briefly when its plugged in and I hold the power button. I think its a 14-fq0008ca if thats any help
10-13-2023 09:47 AM
Hi @jataayu1,
Welcome to the HP Support Community
I understand you are facing an issue with your HP laptop 14-fq0008ca Laptop power issues. The screen is not turning on Not to worry I will help you to get a resolution to resolve the issue.
May I know
Do you see an HP Logo when you try to turn on the unit and then the screen goes blank or blue screen, If Blue screen Have observed any error message?
Or the unit is not turning On at all
Do You see a light glowing on the power button and next to the charging Port?
Please try the following Troubleshoots steps.
1. Turn off the Unit.
2. Disconnect the AC adapter.
3. Remove any discs from the disc drive.
4. Remove memory cards from the card reader slot.
5. Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.
6. Disconnect the AC adapter press and hold the power button for approximately 15 seconds.
7. Reconnect the AC adapter, and then turn on the computer.
Step 2
Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and Restart the unit
Step3
The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, continue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice and then you may get a Pop-Up CMOS Check and it will restart the unit
Even if you don't get a Pop-up restart the unit manually after 3 attempts.
After the above troubleshooting steps if the unit turns on please follow the below
click here and follow the troubleshooting steps HP PCs - The Computer does not boot or start
HP Notebook PCs - Using and troubleshooting the AC power adapter
Please update Windows and HP support assistance updates
And update Bios and other drivers please click on the link. to update the drivers.
follow this link to run the test hardware test
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
A_Gayathri
HP Support Community Administrator.