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- Laptop power light turning on and off with no dispplay

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07-10-2018 02:38 AM
When turning on only power light is going on and then suddenly off nothing is shown on screen and charging light is also going off when light of power goes off and then light of charging turns on.
Troubleshooting steps taken * :
taken out the battery, turned on without battery, reset my laptop by taking out battery and power cord
07-11-2018 08:56 AM
Hey there! @zainuddin5, Thanks for stopping by the HP Support Forums!
I understand you have issues powering on your laptop.
Don't worry I'd like to help you out.
Did you make any hardware or software changes on your PC?
Have you tried checking with a different battery or adapter?
Are you able to boot into BIOS or F2 on your PC?
I appriciate your efforts for trying out the steps before reaching out to us.
Please provide the product number of your PC to assist you better.
It could be an issue with the DC port or the system board on your laptop could have gone faulty.
Try plugging the adapter into a different wall outlet and check if it helps.
Please try the steps recommended below.
To perform a power reset on a laptop with a removable battery, use the following steps:
Turn off the computer.
Remove the computer from any port replicator or docking station.
Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
Unplug the AC adapter from the computer.
Remove the battery from the battery compartment.
With the battery and power cord unplugged, press and hold the Power button for about 15 seconds to drain any residual electrical charge from the capacitors.
Insert the battery and plug the AC adapter back into the laptop, but do not connect any of the peripheral devices.
Press the Power button to turn on the computer.
If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key.
After Windows opens, reconnect each peripheral device that was disconnected, one device at a time, until all devices are reconnected.
Your laptop has been reset. After a power reset, it is a good idea to run Windows Update and HP Support Assistant to update all device drivers.
After the hard reset if you are able to boot, try restoring the BIOS to default on your PC.
1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer.
Also, refer this article to further troubleshoot no power issues with your laptop. Link: https://support.hp.com/in-en/document/c00372748
If the issue still persists after trying out the steps. It is a hardware issue with your laptop.
I will share you few details in a private message. Please watch your inbox for more information.
If the solution provided worked for you, please mark an accepted solution for this post.
Hope to hear from you soon!
Have a great day! 🙂
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A4Apollo
I am an HP Employee