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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Laptop's Battery seems to be stuck

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12-24-2012 08:41 AM
I have a Pavilion dv6000 and the same thing happened to me. I tried the credit card trick, i tried prying the batt case, none of these worked. What worked for me was I accidentally pried off the slider duhicky. Down inside the slide grove was an actuator(release) knob. I used a small srewdriver to move the knob to the right and my battery popped right out. What happening is the slider duhicky jumps to the right of the release knob in down the slot and the slider actually impedes the movement of the release knob. I put the slider duhicky back in the slot, but to the left of the release knob and it works fine now. By the way, I needed to replace my battery after all that.
02-28-2013 08:07 PM
IF BATTERY LATCH IS NORMAL POSITION:
Gently pry the battery release latch out. Do it from the top or bottom, not left/right. You will see a backwards L shaped hole. Use a star shaped screw driver and gentle wedge it in the hole-- lift the inside part UP (pushing down on screwdriver handle) and at the same time slide towards the battery symbol. --once I got my apart I noticed the prongs that hold it in we're hitting the side of its hole it rests on when locked. By using leverage on the latch upwards it freed it up.
IF BATTERY LATCH IS STUCK IN OPEN POSITION (means you can't see the battery symbol) try this:
Most batteries are latch on the side where the slider latch is-- using this side-- start on the far right side and insert a thin object such as a paring knife-- credit card may only work if you angle it using the tip. Be careful not to hurt yourself if using a sharp object. So-- insert object at the far right with gentle pressure if you feel resistance slide your object to the left until you feel the object go deeper-- once you find the hole steady your object and "fish" around for the latch. You can then slide the latch to the right with your object. If you're successful you'll see the battery latch move and may here a clicking noise. If you don't want to fish for the latch try measuring 1 1/2 inches from the outside of battery and insert your prying object there. (I measured mine) don't try to use the battery latch. Go to the top of this and read how I opened mine.
I hadn't used this laptop for a while and there was dust and debri around the battery. After I got the battery out I blew air in to clean it out and manually operated the latch back and forth multiple times to free up any gunk on the inside. It made a crunchy noise which is probably the cause of latch getting stuck. Hope this makes some sense or guides you in the right direction. I DO NOT RECOMMEND PRYING THE BATTERY OUT. Your latches in the inside ate just hitting and you could snap them off by prying.
12-23-2013
12:31 PM
- last edited on
04-20-2016
11:05 AM
by
OscarFuentes
Hi Travelor,
I understand you are having issue with your battery on your HP Pavilion g6-2162se Notebook. Follow the steps in this section to remove the battery.
http://support.hp.com/us-en/document/c03605062
Hope this is helpful.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
01-11-2014 02:06 PM
Seriously Mrstenter, that's your solution?
People explain that their latch is simply stucked, and you say "Push it gently and it will release the battery"... that's just insane. How people couldn't already have thought about that?
The darn latch is STUCKED. It doesn't move. Hopefully for me, the latch is stucked "opened". So if i raise the laptop, the battery just stay on the table... absolutely a brillant design.
I've seen so much comments on the net about this problem with HP, i wonder why i'm even commenting here
02-15-2014 11:09 AM
I have a dv6500 laptop. The battery was stuck. Release switch was stuck all the way to the left. I used three plastic cards. One card under the left lower corner groove of the battery. I just wedged it in there, because the battery gives a little. One card under the right lower corner groove of the battery. A third card wedged in the groove on top side of the battery. Just try to wedge the cards in there. The card on TOP side of battery was the kicker. I just pushed down on the battery, with a little effort and the battery just popped out. YAAAAAAY! Someone else in this thread suggested it. It worked. I hope this helps someone.
12-30-2014 02:53 PM
On mine the slide was stuck all the way to the left - i.e. the 'release' position. Battery was in so tight I could not even get a credit card in any of the cracks. What I did was with the laptop upside down, get a knife to slide in the middle of the top of the battery, and pry enough to get a credit card in there. I needed a knife to exert sufficient pressure to deform the casing; a credit card was not stiff enough to open the gap. Once I had the card in I withrdrew the knife and by leveraging the card the lower edge of the battery raised slightly above the bottom of the laptop base where the cover for the RAM is. With that part of the battery exposed opposite where I had the card inserted, I could put a flat blade screwdriver against it in the middle. By pushing out/prying up with the screwdriver and simultaneously prying with the credit card, I got the battery to pop out.
The key seems to be prying with the card to enough deform the laptop case so the four tabs built into the battery case are at least somewhat freed from the laptop case, and by pushing/prying with the screwdriver to force the front of the battery up and out. This takes some pressure, so you have to be prepared to really force it out of there; be acreful with your tools. Once the battery was out the release slide popped back to the 'locked' position where it should be.