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Common problems for Battery
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HP Recommended
Microsoft Windows 11
  • Battery discharges after 15 seconds even at full charge after removed from charger.
1 REPLY 1
HP Recommended

Hi @GaneshDimri,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand that you have trouble using the Pc with the battery, where the battery discharges after 15 seconds. sorry to hear about the issue. Please try the steps below step and let me know.

BIOS Restore :
1) Shut down the computer, keep the  charger plugged
2) Hold down the Windows and B button together while the computer is still turned off.  
3) Turn on the computer and continue to hold the Windows and B buttons until a BIOS Recovery screen appears.  
4) Follow the on-screen instructions and click on OK

If you still have trouble, please try an Extensive test on the PC and test the battery and let me know.

Extensive Test

1. Hold the power button for at least five seconds to turn off the computer. 
2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key. 
3. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests. 
4. Click Extensive Test.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

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