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- Laptop screen join coming off from right side from its hinge...

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07-28-2020 05:32 AM
Hello , I had a complaint regarding my laptop
i bought the Hp envy x360 two years back and have been using it mostly at home and on my desk , It hasn’t been dropped or been damaged
and all of a sudden the right side of my laptop screen is coming off from its hinges , I can’t fold my laptop to tablet mode otherwise it comes out or shut the laptop. Kindly show me the steps to fix this.
I’m attaching a few pictures to make the problem more clear to you.
07-28-2020 07:59 PM
I reviewed your post and I understand that the screen is coming off from the right side.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support and they will assist you in this regard.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee