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‎11-26-2019 04:18 AM

HP Recommended
Product: XP864PA
Operating System: Microsoft Windows 7 (64-bit)

When I used my laptop after some time this is auto shut down. Just like copy pest time shut down and window boot and installation time auto shut down And when I use in safe mode then not a problem. Please help me which kind of problem in laptop.

 

1 REPLY 1

‎11-26-2019 05:46 AM

HP Recommended

Hi!, @Vinit2 :

https://support.hp.com/us-en/product/Compaq-620-Notebook-PC/4158455/model/4158431?jumpid=reg_r1002_u...

The Maintenance and Service Guide is ... http://h10032.www1.hp.com/ctg/Manual/c02780494

You can have any of this HDD ...

  • Part No: 614955-001
  • Description: 320GB SATA hard drive - 5,400 RPM
  • Rohs: COMPLY_2.03
  • Part No: 614957-001
  • Description: 320GB SATA hard drive - 5,400 RPM
  • Rohs: COMPLY_2.03
  •  

Is posible what your notebook have problem with the HDD. Check this from the instructions … https://support.hp.com/us-en/document/c00439024

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