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- Laptop shut downs at 35%

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09-06-2020 11:23 PM - edited 09-06-2020 11:29 PM
My laptop is not charging above 80% and even shuts down itself at around 35%
My laptop is HPbs180tx
The light indicator also turn white at around 80%.It took like 4 hrs to go from 80 to 97%
Earlier it used to shutdown at 15% then next 29% and now at 35% it just shutdown itself
I cant figure out any problem .I even did battery calibration but if its not getting above 80% and shuting down at like 35%
What am i suppose to do
09-09-2020 05:19 PM
@Reethik I have a few steps listed below that should help you resolve this concern:
Unplug the charge, Turn off the laptop and turn it back on after 30mins.
Reinstall Microsoft ACPI-Compliant Control Method Battery under device manager:
1) In the search box, type and open “Device Manager”.
2) Expand “Batteries”.
3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.
4) Click on “Uninstall”.
5) At the prompt put a check in the box to remove the current driver
6) Shutdown the computer.
7) Remove the battery for a minute and then put it back in. (Skip this step if you have a non removable battery)
8 - When the computer comes back up it should automatically find the driver.
9) Go to Device Manager.
10) Expand Batteries.
11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.
12) Click "Search automatically for updated driver software"
Do the same thing with Microsoft ACPI-Compliant Embedded Controller.
If the issue persists, run a battery and adapter test using the steps mentioned in this link: Click here
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09-14-2020 01:14 PM - edited 09-14-2020 01:31 PM
I posted your requested replacement battery online purchase source information in your other thread
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