Laptop shutdowns randomly and only turns on after plugging charger

[AmitAnand]

Problem:
* Laptop randomly shutdown and turns on after plugging charger.

* Charging indicator turns white even if it's not 100% charged.

* Charging stops at 99%, doesn't charges to 100%.

Solutions tried:
* Tried keeping laptop at normal temperature.

* Updated BIOS.

* Updated windows.

* Tried different OS(i.e Ubuntu)

* Tried, removing charger and battery then pressing power button for 15s and inserting battery again.

* Tried uninstalling Microsoft ACPI from Device Manager > Batteries.

* Tried safe mode

Further details:

* Battery status *ok*
* Cycle count 113/300

[KrazyToad]

@AmitAnand

Welcome to HP Community

I have gone through your Post and I appreciate all your efforts and expertise in troubleshooting this issue

Since the issue persists after performing all the troubleshooting steps, I suggest you contact HP Support in your Region

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.