Laptop shuts down at 35% battery without warning.

[ricardoboto]

Hello my computer started shutting down suddenly without any warning and only gets back on when i plug in the power cable. After being on the battery level is at 34% and charging normally. So I think once it reaches that value it just shuts down. 

I ran a diagnosis on the battery and this was what came out 

Warranty Type: 3

Cycle count: 486 / 1000

Manufacturer: 333-27-09-A

Serial Number: 01339 03/02/2018

Temperature: 37 °C

Current: 3978 mA

Terminal Voltage: 12613 mV

Design Voltage: 11550 mV

AC Power: Yes

CT Number: 6GLQC04TZAJ0XX

Design Capacity: 84 WHr

Full Charge Capacity: 52 WHr (61%)

Remaining Capacity: 25 WHr

What should I do?

thanks

[resistencia]

Hi @ricardoboto 

has a very low total charge capacity (61%), the battery must be replaced in a short time.

Try to calibrate the battery by following these steps:

HP Notebook PCs - Testing and calibrating the battery (Windows) | HP® Support