Laptop shuts down at 80% battery.

[atulya_06]

Product Name:  HP Notebook- 15-bs146tu

Product Number:  3FQ20PA

Operating System:  Windows 10

My laptop automatically shuts down even at 80% battery. I have done all the initial battery tests, and even changed the 'critical battery action' to 'sleep' in the 'change plan settings'. Please suggest what can be done?

[The_Fossette · Accepted solution]

@atulya_06

I reviewed your post and I understand that the computer is shutting down even when the battery is at 80%.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you update the BIOS from the below article and check whether the issue is resolved.

https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100871.exe

If you continue facing the issue, then reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager.

Here is how you do it.

Step 1: Click the Windows “Start” button and right-click “Computer.”

Step 2: Click “Manage,” then “Device Manager.”

Step 3: Click the “Batteries” section. A list of devices will appear.

Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”

Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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