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Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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@22shadesofblack Yes, As far as i know, the description of the issue and the steps performed so far, indicate a battery failure/dc-port failure, and a repair/replacement of the same should do the trick!

Keep us posted,

And Good luck.

Riddle_Decipher
I am an HP Employee


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