Laptop shuts down everytime lid is closed

[PG315]

Recently every time time I close the lid my laptop shuts down and I have to restart next time I open it?

I'm sure it didn't do this before?

[Jeet_singh]

@PG315,

Thank you for posting your query on HP Community,

Let's try these steps here: 

1. Go to "Control Panel" and then "Power Options".
2. Click on "Change plan settings", next to the plan you are using.
3. Now click "Change advanced power settings".
4. Scroll down and locate "Power buttons and lid.
5. Click the "plus" to open that and then click "Power button action".
6. Click the blue work/link next to "Setting:" and change "Do nothing", if you want don't want your laptop to be turned off.
7. Now click "Apply" and then finally click "OK".

If the issue still persists try updating Chipset driver and BIOS on your PC and check if it helps.

You update the latest drivers using HP support assistant.

Refer this article to know more information about using HP support assistant.

Let me know if this works!

Have a great day ahead! 

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