• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Notebook - 15-bs134ur
Microsoft Windows 10 (64-bit)

Since 2 days, my Laptop:- HP Notebook 15-bs134ur is shutting down abruptly when battery reaches to 65-70% from 100% or fully charged within 60mins. 

Once it shuts down it will not start untill I put it to charge and then again it shuts down when battery reaches to 60% percent within 30mins.

Can anyone please help me if any settings has to be changes? or what could be the probable problem with the battery?

 

1 REPLY 1
HP Recommended
Generally, the battery is out of order and needs to be replaced. You can try to repair the battery first, as follows: Settings (this is the most important step that is most related to repairing the laptop battery to its best condition. Please pay attention to it) 1. Open My Computer--Control Panel--Power Options--Power Schemes, Select "Never" for all time parameters of battery usage 2. Uncheck the two options of the alarm item, the purpose is to make the program not respond to the corresponding operation when the battery drops to a few percent, so that the power of the laptop battery is truly discharged, so that the battery itself can correct its minimum power Synchronize with curve 0%. Discharge: After the above settings are completed, charge and discharge the battery according to the principle of full and discharge, and back and forth two or three times, and the offset curve of the battery can be repaired. Note: The battery must be fully charged when charging. The best way is to shut down and charge for a few hours or overnight, then unplug the power supply and discharge it until the computer automatically shuts down. This goes back and forth at least two cycles. If the repair is useless, replace the battery.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.