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‎11-24-2023 09:59 AM - edited ‎11-24-2023 03:47 PM

HP Recommended
Product: HP ProBook 650 G2 Notebook PC

I noticed that my Laptop would stop charging all of a sudden.

 

I realized that if I unplugged the charger and put it into another socket outlet on the same extension box, it would start charging. 

 

After a while, I noticed it started doing the thing where it would stop charging. 

 

Then I noticed that if I disconnected the power cable from the charging box and reconnected it, it would start charging again and then stop. 

 

I went and bought another Power cable and it worked well for a day and now the problem is back. 

 

With the new power cable, if I disconnect and reconnect the power cable and the charging box, it would start charging again only to stop about one minute later.

 

Any ideas what the issue is?

 

Update: I shut down the Laptop and plugged and unplugged the charging cable and it's charging normally.

 

It appears the problem happens when the laptop is turned on. 

 

Update: 

I ran a battery and AC Adapter component diagnostics check using the HP PC Diagnostics Windows Tool and the AC Adapter test failed. 
Here's the failure ID: 9BUEW1-000BS8-MFGGQK-C1F513

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