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‎03-07-2023 10:33 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I take apart my beats out of your laptop and now it will not power back on I had to take it apart to fix the ribbon cable but while doing that I was distracted and a deceased friend of mine didn't know that the two wires connecting the battery I left hand side with the power button is we're touching but we're not connected he plugged in the battery and the laptop charger and I spelled a burning and now it will not power on what do I do how can I fix that without losing the software I paid for and all the pictures and information on my laptop

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1 REPLY 1

‎03-11-2023 05:08 AM

HP Recommended

Hi @Dixpher814u,


Welcome to HP Support Community. 
 

I see that you are facing issues with your HP Notebook wherein it does not power on.

 

This could be a hardware issue with the unit and may need repair. 

 

I suggest that you contact HP Service Center in your location from this weblink: https://support.hp.com/us-en/help/service-center 
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

 

Hope this helps.
Take care and have a good day.

Rainbow23 - HP Support.
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