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Message 1 of 2
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Flag Post

Laptop touchpad issues

HP Recommended
Hp notebook 15s-DU2002TU
Microsoft Windows 10 (64-bit)

Hp customer services are the worst. I have visited their service center spoken to their customer care 1 entire day to 6 different personnel but unfortunately the service providers are not trained to listen. They kept repeating the same thing, each one of them and they won’t send someone to service it either. I have no clue what else to do now.
very Disappointed with hp services and not to mention this was my first experience with hp and will most definitely will be the last.

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Rose1804

 

I reviewed your post and I understand that you are facing issues with the touchpad on your computer and looking for service.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In case if you are looking for service options for your computer, I recommend you contact support and they will assist you with the available service options for your computer.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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