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‎03-29-2021 01:54 AM

HP Recommended
Product: Pavilion 15AB522TX
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I own an HP Pavilion 15AB522TX

Lately, my laptop is turning off automatically without warning after about 5min after unplugging the adapter. I tried reinstalling the drivers, but it was of no use. I also reinstalled windows and nothing happened. Also, I ran the diagnostic tool and it passed that too. But the issue still exists.

Can someone please tell me what I need to do to get this resolved ?? Please help me. I am a student and laptop has become an integral part of studies due to these online lectures.

Thanks in advance

Girish

1 person had the same question
3 REPLIES 3

‎03-29-2021 09:58 AM - edited ‎03-29-2021 09:58 AM

HP Recommended

You will need to replace the main battery.

 

The description of the problem that you have given  of  a main battery that has reached its end of service life.

 

Your notebook was produced about four to five years ago and unfortunately, has been out of warranty for a while.

 


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‎03-29-2021 10:12 AM

HP Recommended

Hello,

I thought of buying a new battery. I am currently staying in Germany and when I checked for HP spare parts the particular model was not in stock.

 

Is there any way I could get an original battery ??

 

If anyone has any leads please share.

 

Thanks in advance,

Girish

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‎03-29-2021 10:19 AM - edited ‎03-29-2021 10:20 AM

HP Recommended

Here are online sources for the original battery in Germany. I used the original part number from the manual(HP  800049-001)

https://www.google.com/search?q=akku+HP+800049-001&sxsrf=ALeKk01-e35VjzRD57DWgJRleAyEpsPlAw%3A161703...

 

Here is the manual for your notebook (see page 27, item 18)

http://h10032.www1.hp.com/ctg/Manual/c04642845.pdf


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