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‎03-26-2020 10:31 AM

HP Recommended
Product: OMEN by HP 15-dc1004nq
Operating System: Microsoft Windows 10 (64-bit)

Good evening HP Community. Today I am bringing up this discussion which I am one hundred percent sure that it was brought up in the past on the forums. I got my gaming laptop in August-September 2019 and it's a great laptop so far, I am really happy with it. However, the only issue that is giving me a hard time is the heat problem which affects both CPU and GPU. I have been gaming on this laptop pretty much all the time since I bought it and what I noticed is that the CPU gets around 90-97 degrees in the newest games and the GPU doesn't go more than 86 degrees. I'm worried about it because a CPU is not okay to go so far and it might die if it keeps like that. I would like to undervolt my laptop but here is the main issue with the undervolting. I tried out ThrottleStop and XTU to lower the voltage. The max I could go was -0,160, if I went more than that it was blue screening. Now the thing is if I lower just the offset voltage and apply, I don't see any results at all, literally same temperatures. However, if I change the Turbo Ratio Limits to 34-36 I do see results and it lowers my temperatures around 80 for the CPU. But I am not sure if it's a good idea to do it because this limits my CPU to run only at 3,4 GHz. My current BIOS version is F.15 (which I believe it's the newest one) and I have all the drivers updated. I was thinking though... is it possible to be related to BIOS? I heard scenarios when people weren't able to undervolt because the option it was disabled in the BIOS.

I would really appreciate if someone could help me with it and come up with a solution.

3 REPLIES 3

‎03-26-2020 10:53 AM

HP Recommended

"I am not an expert but..."

 

Since you are already undervolting, try underclocking as well and adjust it according to the needs of your running apps. Also, you can try using a good cooling fan. I recommend MSI Afterburner to help you monitor and control the temp (also the fan).

 

ref: https://www.msi.com/page/afterburner

     

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‎03-26-2020 11:04 AM

HP Recommended

Well, the problem is it doesn’t work to undervolt. It shows I undervolted but in games there is simply no difference. 

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‎03-26-2020 11:12 AM

HP Recommended

"How about.."

 

A good cooling pad should help. Other than that, you can try adjusting the settings of the game to decrease the workload or disabling unimportant apps running in background.

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