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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
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1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
The Intel Dual Band Wireless-AC 7265adapter is compatible with your notebook and is a dual band unit.
It is inexpensive. I did a search for availability and price.
Now "how difficult is the process of replacing it?" That depends on you and the risk you are willing to take. Replacing the adapter does require some skill. It involves an almost complete disassembly and reassembly of the notebook.
You can also purchase the adapter and pay to have it installed at a shop.
As a less expensive alternative, you can purchase a usb nano dual band wifi dongle , plug it into a USB port and you will have dual band wifi. See a couple of examples at the following links.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
HP Recommended
The Intel Dual Band Wireless-AC 7265adapter is compatible with your notebook and is a dual band unit.
It is inexpensive. I did a search for availability and price.
Now "how difficult is the process of replacing it?" That depends on you and the risk you are willing to take. Replacing the adapter does require some skill. It involves an almost complete disassembly and reassembly of the notebook.
You can also purchase the adapter and pay to have it installed at a shop.
As a less expensive alternative, you can purchase a usb nano dual band wifi dongle , plug it into a USB port and you will have dual band wifi. See a couple of examples at the following links.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
2
0
0
HP Recommended
HP Recommended
Check out the following Remove & Replace videos for your notebook. Click on thewireless module and battery topics on the left.
http://h20574.www2.hp.com/results.htm?SID=7771345&MEID=326C208C-7024-4005-81E2-473CAF586C5B
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
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