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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Laptop will not power

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07-13-2025 07:17 AM
Hi @KarenS9
Welcome to the HP Support Community! We're here to help you get back up and running.
That sounds incredibly frustrating, and I’m really sorry you’re dealing with a laptop that’s completely unresponsive. Let’s walk through a few steps that might help revive it:
🔌 Try a full power reset
This clears any residual charge that could be blocking startup:
- Unplug the laptop and remove any connected devices.
- If the battery is removable, take it out.
- Press and hold the power button for 30 seconds.
- Reconnect the power adapter (without the battery, if removable) and try powering it on.
⚡ Test with a known working outlet and adapter
Even if you’ve tried multiple power supplies, it’s worth confirming:
- Use a different wall outlet directly (avoid surge protectors).
- Check if the adapter’s LED lights up—if not, it may not be delivering power.
🔍 Inspect for signs of life
- Look closely for any faint LED flicker or fan noise.
- Try pressing Esc or F2 repeatedly while powering on to see if BIOS responds.
🧰 If you're comfortable opening the laptop
Some users have had success by:
- Disconnecting the internal battery and CMOS battery (if accessible).
- Waiting 10 minutes, then reconnecting and trying to power on.
If none of these steps work, it could point to a deeper hardware issue like a faulty motherboard or power circuit.
You're not alone in this—let’s keep pushing forward! 💪
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Take care, and have an amazing day!
Regards,
Hawks_Eye