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- Laptop will not update

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07-06-2019 08:44 AM
Laptop will not complete updates...Download message says cant update
2019-06 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4503286)
2019-02 Update for Windows 10 Version 1803 for x64-based Systems (KB4346084)
07-08-2019 05:35 PM
Thank you for posting your query on HP Community,
Let's start off by performing a Hard Reset -
1) Shutdown the computer.
2) Unplug all the Adapter and peripherals connected.
3) Press and hold down the power button for 15 to 20 seconds.
4) Plug-in the Adapter.
5) Try to turn on the computer.
Next thing, I would suggest here is to Run Windows Updates troubleshooter -
Download and install the troubleshooter from this link.
Now try to perform Windows Updates -
1) In the search box, type and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
If the issue still persists, I would suggest here is to update the Bios on your computer from HP Support Assistant Updates -
1) In the search box, type and open HP Support Assistant.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Please let me know if this resolves the issue, or if you require further assistance!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Jeet_Singh
I am an HP Employee