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‎07-15-2020 06:04 AM

HP Recommended

@Tbizzleswivel

 

As per the Product Specs, once of the differences between the AR and AQ series is that the the AQ series uses Intel Processor and the AR uses AMD Processors

 

While replacement a part you should order the replacement part No

 

Thank you 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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‎07-15-2020 07:53 AM - edited ‎07-15-2020 07:58 AM

HP Recommended

Hi,

Thanks for advise on AR/AQ. 

Please see my previous comment r.e. The item number is wrong/different in different parts of the manual. Any advise would be amazing, as I really need my laptop up and running asap. Just not sure what part I actually need, as the number isn't that clear.

 

Thanks

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‎07-16-2020 06:07 AM

HP Recommended

@Tbizzleswivel

 

 856792-001 is the replacement part no you need and also connector board cable spare part number 856801-001

 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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