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‎01-14-2024 10:00 AM

HP Recommended
Product: HP Pavilion Aero 13.3 inch Laptop PC 13-be0000 (2P5W2AV)
Operating System: Microsoft Windows 11

Dear HP Community.

I haven't used my laptop for around a month, I'm a software engineering student so all I do is programming, no viruses or whatever. When I turned on my laptop, it was stuck on "Trying to repair your computer" and HP logo, doing a loop without going anywhere. Then, I tried to plug a windows 11 USB and repair windows myself, but the screen is black and won't go further than the HP Logo. Basically, I can't boot from an USB stick, not even go into BIOS because it shut downs on the HP logo and restarts itself.

 

When the Laptop is plugged in, the battery LED is orange, then goes white, then orange again after sometime. When the Laptop is not plugged in, it doesn't even turn on.

 

Please help, I need this laptop for my studies.

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