Latest BIOS Update for Pavilion p7-1019

[HexValic]

Hi Everyone,

I had downloaded the latest BIOS (7.16) for what appeared to be the p7-1019 system.  Upon install, it now shows as a p7-1047c system in the BIOS but the system appears to be working without issue.  Not sure if these systems share the same motherboard and BIOS but would prefer the bios to show as p7-1019.  Is that possible, do I have to find the right BIOS (cannot find any other links online), or am I pretty much stuck with this?  Thank you anyone for your help.

[Sneha_01]

Hi @HexValic,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Looks like the issue occurred after the BIOS update. Please make sure that the correct BIOS file was downloaded.

• Go to HP Customer Support - Software and Driver Downloads.
• Enter your product name or let the HP website detect your device.
• Select the operating system you are using.

1. Download the BIOS Update:
   • From the product page, look for the BIOS section and download the latest BIOS update. Make sure it matches your specific system model and operating system.
2. Install the BIOS Update:
   • Open the downloaded file and follow the on-screen instructions. This will often involve restarting your computer and the update will be applied during the boot-up process.
   • Some updates might run within Windows, while others might need to be done via a USB flash drive in a pre-boot environment.

If the issue still occurs, we can perform a reset.

Steps to Factory Reset an HP Laptop

Back up Your Data: Ensure you've saved your files, photos, and other important data to an external hard drive, cloud storage, or another device.

Start the Reset Process:

• Turn off the laptop.
• Power on the laptop and immediately press the F11 key repeatedly until the "Choose an option" screen appears.

Use Windows Recovery Environment:

• On the "Choose an option" screen, click Troubleshoot.
• Then click Reset this PC.
• Select Remove everything to do a full factory reset. This removes all of your files, settings, and apps.

Reset Your PC:

• You will be prompted to either "Just remove my files" or "Remove files and clean the drive" if you're planning to give away or sell the laptop, choose "Remove files and clean the drive" for a more secure wipe.
• Click Reset when prompted.

Follow On-Screen Instructions:

• The laptop will restart and begin the reset process. Follow any on-screen instructions to configure settings or wait while the reset completes.

Reinstall Software:

• After the reset, you will need to reinstall any software and restore your data from backups.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support