Latest bios release version F.37.A doesn't install for Spectrex360 i7-8705g

[Sup1J]

This bios update sp141247.exe was just added to the drivers list for my machine. After downloading and running the bios update, the dialog box displays that the softpaq wrapper has finished installing. However, after rebooting, the system information displays the same bios version as i had installed before: F.36. The instructions don't indicate the bios needs to be installed differently, perhaps this update fails to disable bitlocker like the previous bios updates have done. 

[ub6424]

Hello @Sup1J 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Please report your results

[Sup1J]

Here's the info you requested.

OS Name:	Microsoft Windows 11 Pro
Version	10.0.22000 Build 22000
System Model	HP Spectre x360 Convertible 15-ch0xx
System SKU ( equals HP product number (p/n) )	2FW62AV
Processor	Intel(R) Core(TM) i7-8705G CPU @ 3.10GHz, 3096 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date	AMI F.36, 3/19/2022

[ub6424]

Hello @Sup1J 

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(1) Download and install / update

HP Consumer Desktop / Notebook PC ME Firmware Update

05 Rev.A

30.5 MB

May 14, 2019

Download

(2) Reboot

(3) Download and install / update

HP Notebook System BIOS Update (Intel Processors) Fix and enhancements: - Provides improved security.

F.37 Rev.A

15.2 MB

Aug 9, 2022

Download

(4) Please report your results

[Sup1J · Accepted solution]

Hello, i solved the problem. 

To recap, as i mentioned, the softpaq installer did not work. 

I used the application "HP PC Hardware Diagnostics Windows 1.8.2.0" >> the completed these steps: 

Components Test >> BIOS-System Firmware>>Check box Bios-System Firmware Update >> Run 

The app detected the BIOS was out of date and updated the BIOS, >> Restarted and the update was properly applied. 

[ub6424]

Hello @Sup1J 

Great to hear.

However, it is still unclear why the official update cannot be installed. Software bug !

This question can only be answered by a grinning HP technician...

Good luck