Left Side vents

[talha_asad]

Hello,

I bought new HP Notebook 15-ay042ns.I want to ask that its left side vents ,from where internal heat comes out,are closed! 

Kindly tell me wheather they are permanently closed or not and how to fix it.

Thanks 😉

[Photoray002]

Hello talha_asad

It would not make sense for the Heat Sink vent to be closed.

I assume when you say new, it is brand new.

Page 68 of the manual gives an illustration of the heat sink and fan.

http://h10032.www1.hp.com/ctg/Manual/c05087748

If your new laptop is not working properly or if it is overheating rapidly due to the vent being blocked or the fan not turning, you should contact HP Support immediately for warranty issues.

Contact HP Worldwide | HP® Official Site

Choose the country you are in.

Choose Support, then choose For home.
Enter the full product number and follow the prompts.

[talha_asad]

Hello,thanks for replying.

I bought brand new laptop which is working perfectly nor it gets heated.

The picture explians that the left side vents are closed.In addition to this there are no  vents on tha back of laptop for heat removel.Im suprised as well worried that there is no source for heat removel,but laptop dont get heated maybe it is brand new thats why.

Kindly tell me that they are permanently closed or not? How to fix?

Thanks!

 

[Photoray002 · Accepted solution]

talha_asad

As I said before, you would have to contact HP Support to verify your question. There is no image available that I can find for that specific heatsink to show if its solid or not.

I did find a similar heatsink and it shows it is solid (no fins), Apparently the air flows around the sides and exhausts the main vent on the case. So I assume your laptop is as its supposed to be.

If it is not overheating, you have no problems then.