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‎02-13-2025 10:39 PM

HP Recommended
Product: HP ENVY 13-ay0000 x360 Convertible Laptop PC (8JN84AV)

Left hinge broken due to that the left corner bottom screen got broken I don't how what to do.Its a new laptop of 15 months only it doesn't fell down or it doesn't fell in water,I used it carefully without any damage but suddenly this happened while opening the laptop what should I do know 

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1 REPLY 1

‎02-20-2025 02:59 PM

HP Recommended

@Jabitha, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding the broken left hinge!

 

I understand how frustrating this must be. Since your laptop is 15 months old, it is out of warranty. However, we do offer repair services for this issue. There would be a cost involved for the repair. Let me know if you are interested? 

 

Looking forward to your reply!

 

Regards, 

ZOEY7886
I am an HP Employee

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