Left hinge broken

[JonLAWeiss]

Like so many others here, the left hinge broke during normal use, and the unit is out of warranty.  It is not clear if these are repairable.  Please advise.

[A_Gayathri]

Hi @JonLAWeiss ,

Welcome to the HP Support Community

I understand you are facing an issue with your laptop left Hinge broken . Not to worry I will help you to get a resolution to resolve the issue. 

I am sorry to hear that Repair needs to be set up  This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee!

[JonLAWeiss]

HP's "resolution" was to tell me that their computers have a 4 year lifetime and that mine is out of the 1 year warranty period.  Maybe the advertisements should say that.  I asked if HP could, as an accommodation, transfer the Windows 11 Pro license on my broken HP computer to the new HP which I bought as a replacement.  Instead of thanking me for being a repeat customer, the response was that they are not Microsoft.  But they are the OEM.  Anyhow, enough time wasted.